Editing a Password

It is only possible to Disable a credential. There is no option to fully delete one, as this will also remove all auditing information for the credential, therefore they can only be disabled.

DO NOT create passwords with a leading space, i.e. ” Password1!”
Although Active Directory allows passwords to start with a space before other characters and the extended characters, Passportal does not support this, resulting in credentials failing synchronization.

1 To edit an existing password, first navigate to the clients Credentials screen

2 Select the 3 dots in the Actions column to the right of the password in the list

3 Select Edit Credential

4 The Edit Credential panel opens to the right of the screen

5 Click the pencil icon in the password field – amend the password as required. Click Show Advanced Options to access credential character options for the password.

6 Click Save in the Edit Credential window to save the changes made, or Cancel